Returns
We want you to be absolutely thrilled with your purchase from House of Schlock. If for any reason you are not satisfied, you may return your eligible items within 15 days of the original purchase date for a full refund (minus shipping costs) or exchange.
What can be returned?
- All unopened and unworn items can be returned for a full refund.
- Clothing items that are opened but unworn can be returned for a full refund or exchange.
- Items that are damaged or defective can be returned for a full refund or exchange.
What cannot be returned?
- Items that have been worn or washed
- Items that are missing tags or packaging
- Items that are on sale or clearance
- Items that are custom-made or personalized
How to return an item?
- Please pack the item securely in its original packaging, if possible.
- Include a copy of your packing slip or receipt in the package.
- Ship the item back to us at the following address:
- We recommend using a trackable shipping method to ensure that your return arrives safely.
House of Schlock
Returns Department
5419 East 9th St.
Tulsa, OK 74112
Return processing times
We will process your return within 5-7 business days of receiving it. You will receive a confirmation email once your return has been processed.
Refunds
Refunds will be issued to the original form of payment used for 1 the purchase. Please allow 3-5 business days for the refund to appear in your account.
Exchanges
If you would like to exchange an item for a different size or color, please follow the return instructions above and specify your desired exchange on the packing slip. We will ship your exchange item to you free of charge.
Contact us
If you have any questions about our return policy, please contact us at [your email address] or by phone at [your phone number].
Additional notes
- You may be responsible for the cost of return shipping.
- We reserve the right to limit returns or exchanges at our discretion.
By placing an order on our website, you agree to our return policy.